Warranty

We manufacture in Australia to provide you with the best products available.

Vista Visuals Australia takes pride in sourcing and supplying the best quality raw materials for our range of whiteboards, pinboards and acoustic products.

The following are our warranties against manufacturing defects:

ProductWarranty Period
Whiteboard manufacture2 years
Porcelain whiteboard surface25 years
Commercial whiteboard surface10 years *
Printed porcelain whiteboards2 years on printed area
Pinboard manufacture2 years
Cork pinboard surface2 years
Vertiface Velour pinboard surface3 years
Sustainable classic fabric pinboard surface5 years
Rim Trilogy 1 fabric pinboard surface3 years
Krommenie pinboard surface5 years
Frames on mobile boards2 years

* Note: The Commercial surface whiteboards are not warranted for use in Educational or high use areas.

Please remember that raw materials used in the manufacturing process may differ from batch to batch in colour and texture as each supplier reserves the rights to alter specifications without prior notification.

Products not listed are likely covered by a 2 year manufacturing defect warranty – if you need clarification please contact us at sales@vistavisuals.com.au.

Warranty claims are subject to the correct care, maintenance and use of the product. Warranty claims are to be lodged with your point of purchase. Proof of purchase is required.

These warranties do not negate any rights you have under the Australian Consumer Law.